Automated Systems Specialist
3 days ago
Role Overview:
The Warranty and Service Manager is responsible for negotiating warranty plans with new customers and handling warranty claims from existing clients. This role is primarily office-based, with occasional client visits as needed.
The Service Engineers report to the Engineering Manager, making this position focused on initial customer inquiries and warranty renewals.
When a repair call comes in, the Warranty and Service Manager assesses whether the breakdown is covered by the customer's warranty package. If it is, the details are passed to the Engineering Manager to send an engineer. Otherwise, a repair quote is produced for the customer before any repairs commence.
Requirements:
- An Electrical or Mechanical Engineering Qualification
- A good understanding of Electromechanical Machinery
- Excellent Communication Skills
- Proficiency in Microsoft Packages
Company Information:
Major Leeds Manufacturing is one of the world's leading manufacturers of Automated Materials Handling and Logistics solutions. They specialise in bespoke, automated warehousing and manufacturing product handling systems.
With the increasing automation in the manufacturing and logistics industries, Major Leeds Manufacturing is expanding its engineering function to meet growing customer demand.
Salary and Benefits:
The successful candidate can expect a salary of £42,000 per annum, plus a company performance bonus. Additional benefits include 33 days of annual leave, enhanced pension, and death in service provision.
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