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Railway Enforcement Team Leader

2 months ago

Margate, United Kingdom SE Trains Ltd Full time
About the Role

We are seeking an experienced and skilled Team Leader to join our Railway Enforcement Team. As a key member of our team, you will be responsible for leading and directing a highly effective and motivated team who are dedicated to reducing crime, anti-social behaviour, and fare evasion on our railway network.

Key Responsibilities
  • Lead and direct a team of enforcement officers to ensure the security of our railway network
  • Conduct high-visibility patrols on trains and at stations to prevent and detect crime
  • Work in partnership with other departments and outside agencies to share intelligence and best practices
  • Manage and maintain accurate records and reports of incidents and enforcement activities
  • Develop and implement effective strategies to reduce crime and anti-social behaviour on our network
Requirements
  • Previous experience of leading and managing a team
  • Previous experience of working in an environment with a high level of customer contact
  • Previous experience working in an enforcement environment and dealing with conflict
  • Excellent written and verbal communication skills
  • Excellent organisational and time management skills
  • Computer literate with knowledge of Microsoft Office
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • Access to training and development programs