Insurance Account Handler
4 weeks ago
We are seeking an experienced Account Handler to join our Liverpool team, providing professional advice and exceptional service to clients.
The ideal candidate will have 3-5 years of experience in an Account Handler role and possess a strong understanding of the broking insurance market and the role of regulation and compliance.
Key Responsibilities- Acquire and maintain knowledge of Insurance products, including Property Owners, Engineering, Contract All Risks, Terrorism, and Management Liability.
- Develop and sustain effective working relationships with account executives and customers, ensuring complete customer satisfaction.
- Build and maintain relationships with insurers, produce correspondence to required timeframes and quality standards, and issue and process new business documents.
- Provide new business quotations and re-broking existing renewals, face-to-face client meetings, and keep accurate records.
- Answer general queries competently by telephone, email, post, or in person, ensuring the information provided is accurate.
- Previous experience in an Account Handling role (Insurance) is required.
- Client service and administrative experience, adhering to processes and systems with a high level of accuracy and attention to detail.
- The ability to work in a team, accuracy and attention to detail, a passion for building fantastic working relationships with clients and colleagues.
- An appetite to learn and develop successfully with an inquisitive nature and a willingness to ask questions.
- Basic understanding of the broking insurance market and the role of regulation and compliance.
- Organised with good time management skills working to agreed priorities.
- Good communication skills to effectively liaise with internal colleagues.
- Computer literate with good experience of using MS Office Suite.
- Minimum 5 GCSE, Grades A-C (9-5) including English and Maths.
We are a company that truly puts people at the heart of our organisation, committed to hiring a diverse and inclusive workforce.
We operate a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce.
We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.
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