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Senior Network Solutions Architect

3 weeks ago


Chertsey, Surrey, United Kingdom F5 Networks Full time

F5 Networks is a leading provider of networking and security solutions for the digital world.

Job Title: Enterprise Network Engineer

We are seeking an experienced Enterprise Network Engineer to join our team in EMEA. The successful candidate will be responsible for providing technical support, planning, and prioritization of customer issues based on issue severity and business needs.

Key Responsibilities:
  • Providing Tier-3 technical support to resolve software and hardware issues related to F5 products.
  • Planning and prioritizing time and customer issues based on issue severity and business needs.
  • Building strong working relationships with peers, partnering with engineers, managers, and related F5 departments.
  • Working with Product Development and Product Management to help ensure products are developed in ways that enable our customers' businesses with minimal friction.
  • Participating in a knowledge-centric support environment via article/documentation creation, training, and mentoring Tier 2 engineers.
  • Continuing your own professional development through identifying and participating in ongoing training on our products and related technologies.
  • Detailed protocol analysis using tools such as tcpdump, TShark, or Wireshark.
Requirements:
  • Subject matter technical knowledge of and experience troubleshooting Linux / UNIX and entire OSI model (TCP/IP, SSL/TLS, HTTP, etc).
  • Good background in programming or scripting languages such as Bash / shell, Python, C, Perl, etc.
  • Experience of Network Security (e.g., Web Application Security, AAA, VPN, DDoS, Malware, Application Firewalls, etc.).
  • Public/Private Cloud technologies (Microsoft, AWS, Google), NGINX, Programming/Scripting (JavaScript, Python, BASH, PERL, Node.JS), Containers (OpenStack, Docker, Velcro), Container Orchestration (Kubernetes) and/or Automation (Ansible, Git).
Benefits:
  • $120,000 - $150,000 per year, depending on experience.
  • Flexible working arrangements, including remote work options.
  • Ongoing training and development opportunities.
  • A competitive benefits package, including health insurance, retirement plan, and paid time off.
About Us:

F5 Networks is committed to creating a better digital world by empowering organizations to create, secure, and run applications that enhance how we experience our evolving digital world.

We strive to bring a better digital world to life by empowering our customers to focus on innovation and delivering extraordinary digital experiences.