Barista Team Lead

2 weeks ago

Haverfordwest, United Kingdom Costa Coffee Full time

Role Overview

At Costa Coffee, we're looking for a talented Barista Maestro to join our team as a Team Leader. As a Barista Maestro, you'll have the opportunity to take on leadership responsibilities, develop your skills, and contribute to the success of our store.

Key Responsibilities

  • Take the lead on shifts to support colleagues in delivering exceptional customer experiences
  • Make the most of your team's talents to maximize sales
  • Train and accredit new Baristas
  • Stay up-to-date with new recipes and ranges, and share your knowledge with the team
  • Drive high standards every time, from espresso quality to monthly coffee excellence scores

Requirements

  • A passion for coffee and people
  • Reliability to open and close the store safely and on time
  • Team leadership experience in a fast-paced environment
  • A desire to take on shared responsibility
  • A love of turning knowledge and know-how into practical ideas to help the store succeed
  • A willingness to learn and be bold, brave, and action-oriented
  • A flexible approach and can-do attitude, as each day offers exciting new challenges

What We Offer

  • Whilst on shift, enjoy free handmade drinks and 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan, with matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Costa Discount App – 50% off food & drinks in Costa-owned stores when you're not working
  • Cycle to Work Scheme, making huge savings on bikes and accessories
  • Share Incentive Plan – the chance to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme, with up to 10% matched contributions
  • Shoes for Crews – Costa's discounted shoe purchase scheme
  • Huge savings on gym memberships & fitness accessories
  • Dedicated Feel Good discounts platform and app, where you can get instant cashback and make savings at an array of retailers

About Us

At Costa Coffee, we're passionate about delivering exceptional customer experiences and creating a culture where everyone feels included. We're the No. 1 coffee brand in the UK for 14 years, and we're proud of our values: Passion, Warmth, Trust, and Courage. We encourage the sharing of diverse thoughts and ideas, and we support each other to take risks and learn and grow constantly.

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