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Customer Service Representative
2 months ago
We're seeking a passionate and friendly Customer Service Assistant to join our team at Chartwells - Universities. As the face of our business, you'll be responsible for delivering exceptional customer service to our students and staff within a university campus.
As a key member of our team, you'll contribute to a fast-paced environment, working closely with colleagues to ensure seamless service delivery. You'll have the opportunity to progress your career within a company that invests in its people, celebrates individuality, and rewards and recognizes employees who go beyond the plate.
We offer a comprehensive benefits package, including:
- Exclusive travel discounts with leading travel companies
- Save money on your food shop with discounts on major supermarkets
- Quick access to a Digital GP and wider healthcare benefits
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Regular emails with the best discounts and savings available
- Cash rewards every time you spend and use them on a wide range of brands
- Free wellness, mindfulness, and exercise classes
- Share discounts and offers with friends and family
- Contributory pension scheme
- Career Pathways and MyLearning programmes
Your key responsibilities will include:
Key Responsibilities- Serving customers, ensuring they receive an easy and seamless personalized experience
- Being knowledgeable about the food service and helping customers with natural service
- Representing Chartwells - Universities and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling and Hygiene standards
- Complying with Health and Safety regulations
Our ideal Customer Service Assistant will:
Our Ideal Candidate- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate Exceptional timekeeping and reliability
- Have a safety-first mindset
At Chartwells - Universities, we're committed to creating a culture where everyone feels valued, can reach their full potential, and thrive. We believe diversity is our strength, and we're proud to be an equal opportunities employer.
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