Housekeeping Team Member

1 month ago


Birmingham, Birmingham, United Kingdom HAP Alaska-Yukon Full time
Housekeeping Team Member

At HAP Alaska-Yukon, we are seeking a skilled Housekeeping Team Member to join our team. As a Housekeeping Team Member, you will be responsible for providing a clean and comfortable experience for our guests. Your duties will include preparing guest rooms for cleaning, supporting safety standards, and assisting guests as needed. You will work as part of a diverse and passionate team, maintaining a clean and organized environment. Key responsibilities include:

  • Removing dirty linens and rubbish from guest rooms and transporting it to laundry or dumpsters.
  • Delivering amenities and linens to guest rooms or housekeeping closets.
  • Communicating with supervisors and other team members for service or technical updates, requests, or concerns.
  • Maintaining organization for all housekeeping storage areas, ensuring they are clean of clutter and free from cross-contamination.
  • Completing regular projects and deep cleaning.
  • Interacting and communicating with guests, providing property-specific and local information, answering questions, and communicating concerns to supervisors while creating memorable moments for our guests.
  • Assisting in other areas of housekeeping as needed (cleaning guest rooms, folding laundry).
  • Participating in HAP's sustainability program, aka "Sustain Alaska & the Yukon", and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
  • Participating in HAP's safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
  • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
  • Dedicated commitment to a diverse, equitable and inclusive work environment.
  • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

Knowledge, Skills, & Abilities:
  • Ability to prioritize work, and maintain attention to time constraints, while working in a team or group environment.
  • Ability to work in a fast-paced environment with multiple tasks and external influences.
  • Ability to work independently with minimal supervision while achieving daily goals.
  • Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
  • Ability to stand/walk/work on feet for a minimum of 8 hours per day.

What We Offer:
  • Travel - FREE CRUISE AFTER YOUR FIRST SEASON
  • Reward for Referral Program
  • Experience – Of a lifetime
  • Rewards & Incentives
  • Community Service
  • Employee Activities
  • Professional Growth


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