Hospitality Management Position
2 months ago
Job Title: Restaurant Operations Manager - The Quays Hotel
Job Summary:
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at The Quays Hotel. As a key member of our management team, you will be responsible for the overall operational functionality and profitability of our restaurant.
Key Responsibilities:
- Plan, organize, and coordinate all resources and activities in the restaurant, including setting targets, achieving goals, and controlling costs.
- Assist in recruiting, training, and coaching the restaurant team.
- Supervise all employees within your location and report to the Regional Manager/Director.
- Prepare and interpret financial and operational reports, analyze data, and develop solutions to ensure operating goals are achieved.
- Help achieve controllable profit goals by monitoring controls and taking corrective action when needed.
- Plan and check work schedules.
- Conduct weekly meetings with the Management team.
- Set and achieve profit and loss targets.
- Coordinate the entire operation of the restaurant during scheduled shifts.
- Develop and coach hourly employees on brand standards, internal policies and procedures, and other guest-focused programs/activities to meet or exceed guest service standards.
- Develop Restaurant Supervisors and hourly employees through corporate training programs, individual development plans, and assignments.
- Perform other duties as required or assigned.
Requirements:
- 2-5 years of experience in the restaurant or hospitality industry; leadership/operations experience strongly preferred.
- Understanding of people and staffing practices.
- Effective communicator in English, both orally and in writing.
- Agility to interpret and analyze financial statements.
- Team player, collaborative, and attentive.
- Excellent guest service and people skills.
- Self-motivated, organized, and able to multitask effectively.
- Legally entitled to work in the UK.
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