Veterinary Receptionist
4 days ago
At BluePearl Pet Hospital, we're looking for an exceptional Veterinary Receptionist to join our team. As a key member of our hospital, you'll play a vital role in delivering exceptional client service and ensuring a positive experience for our patients and their families.
Responsibilities:- Greet and engage with clients in a warm and professional manner, making every interaction a positive one.
- Provide compassionate support to clients during emotional and difficult times, offering resources and guidance as needed.
- Assess client and pet needs upon arrival, determining the level of care required and responding accordingly.
- Respond to non-patient calls and visitors, connecting them with the right team member to address their needs.
- Confirm appointments in advance, ensuring clients have all the necessary information to prepare their pets for the appointment.
- Offer emotional support and resource materials to grieving clients, handling pet remains with compassion and discretion.
- Serve as a liaison between clients and service agencies, ensuring a complete, accurate, and compassionate process.
- We're passionate about pets and dedicated to delivering exceptional care. Our team members enjoy discounts on pet insurance, treatments, and food.
- We offer opportunities for growth and development, with a focus on talent development programs and leadership workshops.
- Our commitment to continuous learning includes an annual continuing education allowance, free sessions, and access to over 2,000 medical journals.
- We prioritize our team members' health and well-being, offering health, dental, vision, and life insurance options, parental leave benefits, flexible schedules, and more.
We're committed to a diverse and inclusive work environment where all individuals are treated with respect and dignity. We're an equal opportunity employer and welcome applicants from all backgrounds.
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Veterinary Receptionist
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