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Contract Supervisor

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Barnet, Greater London, United Kingdom Randstad UK Holding Full time

We are seeking a skilled Contracts Supervisor to join our client's team within their Maintenance division at Randstad UK Holding.

The successful candidate will be responsible for managing the work scheduling in accordance with company procedures, standards, and Service Level Agreements (SLAs). They will represent the company in client and resident performance meetings as requested by the Operations Manager.

Key responsibilities include:

  • Ensuring high-quality service delivery through effective management of the responsive repairs function
  • Managing material costs and ensuring adherence to correct processes and procedures
  • Monitoring quality of work through inspection, inspection reports, analysis of key performance indicators, and customer satisfaction surveys
  • Leading, managing, and contributing to the development of the team, determining optimum employment levels to comply with service provision

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to multi-task and work to tight deadlines
  • Prior responsive maintenance experience is essential
  • Full UK driving license
  • Ideal candidates will have previous engineering experience

Randstad UK Holding values diversity and promotes equality. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.