Director of Program Management

4 weeks ago


London, Greater London, United Kingdom Charles River Development Full time
About the Role

We are seeking a highly skilled Director of Program Management to join our team at Charles River Development, a part of State Street. As a key member of our Professional Services organization, you will play a critical role in ensuring successful Implementation and Configuration Services (ICS) to meet customer requirements.

This is an exciting opportunity to work closely with our sales team, customers, and internal stakeholders to drive business growth and customer adoption. You will be responsible for managing client relationships, leading program management of Professional Services deployments, and driving business development efforts.

Key Responsibilities
  • Client Work: Own client engagement and program management of Professional Services deployment, including managing customer relationships, guiding customers to decisions, and driving to deadlines.
  • Business Development: Identify areas for other Software or Services within current customers, drive proof-of-concepts for specific functional groups, and lead trial account engagements for prospecting customers.
Requirements
  • 2+ years' experience implementing SaaS solutions to private markets, i-banks, or Fortune 500 companies.
  • Experience in Private Credit / Debt, Infrastructure investments, Private Equity, Fund / Portfolio Management.
  • Ability to communicate effectively with C-level to entry-level employees, strong interpersonal skills, and analytical problem-solving skills.
About State Street

State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients. We value inclusion, diversity, and social responsibility.



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