Store Retail Support Professional
3 weeks ago
Key Responsibilities:
- Provide exceptional customer service by responding promptly to customer queries and concerns.
- Maintain a clean and safe store environment, adhering to health and safety guidelines.
- Work effectively with colleagues to meet sales targets and maintain high levels of customer satisfaction.
- Contribute to the introduction of new products and services, supporting colleagues in their adoption.
- Promote Co-op values and membership benefits to customers.
Salary and Benefits:
- The estimated salary for this role is £26,000 - £32,000 per annum, depending on location and experience.
- 30% discount on all Co-op products in-store, plus 10% discounts on other brands.
- A pension scheme with up to 10% employer contributions.
- Wagestream, a money management app providing access to a percentage of pay as earned.
- 31 days of holiday, including bank holidays (pro rata for part-time colleagues).
- Virtual healthcare services for employees and their families.
- 24/7 employee assistance service.
- Full, paid training and dedicated support for personal development and career progression.
- Rotas shared three weeks in advance, accessible on mobile devices.
- Cycle-to-work scheme.
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