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Senior Building Operations Manager

2 months ago

Birmingham, Birmingham, United Kingdom Centrick Full time

We are a team of driven professionals united by a goal to enhance residents' lives. With a national presence, we manage various building types, ensuring residents enjoy a secure and peaceful home.

We're focused on people – professional, friendly, and committed to working closely with teams, clients, and customers. Every step taken is about enhancing our people or business.

Key responsibilities include:

  • Oversight of residential developments for efficient day-to-day operations and long-term management
  • Managing the lifecycle of buildings from occupation to ongoing maintenance, ensuring top condition
  • Setting annual service charge budgets, collaborating with clients for transparency and financial responsibility
  • Preparation and finalization of year-end accounts, liaising with accountants for compliance
  • Providing exceptional customer service, handling resident and client enquiries promptly and professionally
  • Buidling strong relationships with clients and residents, attending meetings and providing updates on building operations and projects

We've fostered a values-driven environment for our people, allowing them to enjoy coming to work every day. Some benefits include:

  • Health and wellbeing support, including virtual GP services and help with alternative therapies
  • A generous holiday allowance and flexible working arrangements
  • An enhanced pension scheme with 5% match after a year
  • A range of social benefits, including celebratory days off, extra time off, and company sick pay increases
  • Support for growth and development, including study support and access to our physical academy
  • 24/7 mental health support and complementary counselling sessions