User Experience Strategist
3 weeks ago
An opportunity to drive high-impact projects in Defence and Security initiatives has emerged. As a Service Designer with ANSON MCCADE, you will contribute to shaping services that protect and support the UK's Defence and Security efforts. Our team values innovation, collaboration, and integrity, seeking individuals who are eager to grow their skills while working alongside some of the brightest minds in digital design.
The Role:
You will collaborate with multidisciplinary experts to create and deliver impactful services for Defence and Security clients. This involves researching complex user needs, developing service blueprints and journey maps, and working with stakeholders to set measurable objectives. You will identify areas for service enhancement, facilitate workshops and co-design sessions, and partner with product teams to drive successful implementation and continuous improvement of service experiences.
Key Responsibilities:
- Develop creative service design artefacts for end-to-end multi-touchpoint services
- Apply user-centred design principles and methodologies to drive project success
- Excellent communication skills to work effectively with cross-functional teams and stakeholders
- Strategic thinking and problem-solving skills to drive service enhancement
Benefits:
ANSON MCCADE offers a competitive salary package, including:
£53,000 per annum (base salary),
5-10% bonus,
£6,000 DV bonus,
Cash Flex Fund: £600,
Private Medical, Dental and Optical Insurance,
Occupational Sick Pay plus Personal Accident Insurance,
Up to four times the Earnings Cap Life Assurance,
25 days annual leave, plus Public Holidays, and buy up to 10 additional days,
Annual Performance/Salary Reviews, Training & Development Budget, and 6% Matched Pension.
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