Account Manager

4 weeks ago

North Shields, North Tyneside, United Kingdom Aveda Full time
Aveda - Account Manager - North ShieldsJob Summary: We are seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. The ideal candidate will have proven leadership, coaching and business management skills gained in a fast-paced retail environment.

This is an exceptional opportunity for you to take on a leadership role and be responsible for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high-performing team.

As a key member of our team, you will have the opportunity to develop your skills in business planning, consumer insights, event management, customer relationship management and front-line marketing. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Requirements
  • Proven retail management/assistant retail management experience preferably within cosmetics
  • The ability to provide inspirational, authentic and personalized customer service
  • Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
  • Previous retail operations experience including inventory and facilities management and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Proficient in Microsoft office applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Job Type: Full-time
Shift: Variable
Job Number: 2411506

Aveda is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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