Care Team Manager

2 days ago


Lewes, East Sussex, United Kingdom Hallandhouse Full time
About the Role

We are seeking a highly skilled and compassionate Care Team Manager to join our team at Hallandhouse. As a key member of our care team, you will be responsible for providing exceptional support to our residents with learning disabilities, complex behaviors, and physical/sensory disabilities.

Key Responsibilities
  • Coordinate the effective planning of shifts, ensuring that staff members' skills and experience match the needs of the residents.
  • Liaise with external professionals to ensure that staff members understand and implement guidelines accordingly.
  • Administer medications safely, ensuring that any changes in medications are communicated to staff members in a timely manner.
  • Monitor the wellbeing of the residents, checking daily records and healthcare appointment records.
  • Coordinate admissions and discharges from the hospital, ensuring that staff allocations are done to maintain consistency of care for the residents.
  • Act in the best interest of the residents, supporting them with Deprivation of Liberty Safeguards (DOLS) appointments.
  • Review and update care plans when changes occur and individual needs are changed.
  • Support staff and residents with healthy eating initiatives, coordinating Apitito menus.
  • Organise and coordinate residents' house meetings, involving residents in the house community decision-making process.
  • Monitor the safety of the residents, recording and reporting incidents and accidents to the Registered Manager/Deputy Manager.
  • Implement Positive Behaviour Support plans, updating proactive strategies, and working with the team to create a learning environment for the residents.
  • Encourage and support staff to promote independent living skills in the house.
  • Promote 'Dignity and Respect' amongst the residents and the staff in the service.
  • Monitor that the privacy of the residents is maintained at all times.
Operational Service Delivery
  • Review and plan staff rotas, filling gaps with staff members, bank staff, or authorised agency personnel as directed by the registered manager.
  • Develop warm and trusting relationships with residents to encourage them to express their needs, views, and concerns.
  • Monitor staff absences and lateness, addressing any issues with frequent lateness or absences.
  • Organise staff house meetings and plan house events, such as birthdays and anniversaries.
  • Delegate tasks to staff members, ensuring they have the necessary skills and knowledge to complete them.
  • Evaluate staff competencies by conducting assessments around safe medication administration, mental capacity, safeguarding adults at risk, infection control, health and safety, person-centred care, privacy, and dignity.
  • Monitor daily paperwork completion, including ABC charts, incident forms, care records, health appointment forms, and seizure charts.
  • Conduct spot checks and daily walk-arounds with night staff.
  • Ensure that all assistive technology is working and report any issues to the management team or maintenance.
  • Conduct relevant audits to maintain the safety and security of residents and the service.
  • Report health and safety issues to management and follow up with the maintenance team.
  • Maintain constant communication with residents' families and friends, informing and updating them about changes in the individual's care.
  • Conduct weekly fire drills and maintain accurate records.
  • Attend weekly management meetings and provide information and updates on changes in care, behaviour, and health concerns.
  • Maintain a positive culture in the home by encouraging engagement in internal and external activities.
  • Monitor infection control procedures in the home, ensuring medication trolleys are clean and tidy and vehicles are free from debris.
  • Participate in a 24-hour rotational shift pattern that includes regular weekend and bank holiday working.
Training and Development of Staff
  • Lead and motivate staff to perform their best by providing coaching and daily supervision.
  • Conduct monthly supervision meetings, ensuring staff members are prepared for the meeting, and encourage staff participation and ownership of delegated tasks.
  • Act as a role model at all times, and address inappropriate behaviour, poor conduct, and negative attitudes towards staff or residents in the service.
  • Provide constructive feedback to staff and set achievable goals while ensuring staff understand what is expected of them.
  • Support staff in implementing resident behaviour and health guidelines, and help staff meet their training requirements by completing online training.
  • Contribute to service users' reviews by providing verbal and written reports and attending Support Planning meetings.
  • Maintain a professional code of confidentiality and work as part of the team to achieve goals set out in the individual care plan.
  • Ensure work practices comply with the home's policy on Equality and Diversity at all times.
About Hallandhouse

We're an independent care home, which gives us the freedom to support people throughout their lives, whatever challenges they may face. Our person-centered care plans are designed to make everyone feel as comfortable, safe, and independent as possible. We provide fun and stimulating activities in a safe and modern environment to help people with learning disabilities develop their life skills and interests. Our dedicated Wellbeing and Lifestyle Coordinator works alongside the care team to help people set and achieve realistic goals, and have fun doing it.



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