HGV Driver

2 weeks ago


Luton, Luton, United Kingdom Wilson James Full time

Wilson James is a leading managed service provider dedicated to delivering tailored solutions and top-tier customer service. As a key player in the industry, we prioritize safety, efficiency, and customer satisfaction.

We are currently seeking a skilled HGV Driver to join our team at London's third largest international airport – Luton. In this role, you will be responsible for the transfer of Passengers with Reduced Mobility (PRM) or those needing assistance from the aircraft to the terminal building or from the terminal building to the aircraft.

Key Responsibilities:

  • Complete the Daily Equipment Check Sheet
  • Deliver or collect Special Assistance passengers at the aircraft door and assist with the transfer into their seat or wheelchair
  • Carry out Customer Car Agent duties as directed by Movement Control
  • Provide assistance with baggage
  • Ensure that Movement Control is updated on progress by use of IT handsets
  • Ensure that all necessary paperwork is completed legibly and submitted in a timely manner

Requirements:

  • Self-motivated and reliable with a conscientious approach to Safety and Security aspects of the role
  • Excellent communication skills with an empathic nature
  • Ability to lift passengers in accordance with manual handling guidelines
  • Demonstrate excellent customer service
  • Basic IT Skills
  • Ability to think and act quickly in emergencies or under pressure

What We Offer:

  • Full-time, permanent role working a 4 on 4 off shift pattern
  • £14.50 hourly pay
  • Lifestyle benefits, including mortgage and financial advice, vouchers for shopping outlets and food stores, and employee referral scheme
  • Learning and Development opportunities, including eLearning courses, progression, training, and apprenticeships
  • Health and Wellbeing benefits, including life assurance scheme and access to mental health support specialists

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.


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