Restaurant Operations Manager

1 day ago


Saint Peters, Kent, United Kingdom Tim Hortons Full time
Restaurant Manager Opportunity at Tim Hortons

We are seeking a highly motivated and experienced Restaurant Manager to join our team at Tim Hortons. As a Restaurant Manager, you will be responsible for leading a dynamic team and ensuring exceptional customer service in a fast-paced environment.

Key Responsibilities:
  • Lead a team of employees to maintain operational efficiency and provide excellent customer service.
  • Recruit, train, and develop team members to achieve their full potential.
  • Monitor and analyze Key Performance Indicators (KPIs) to identify areas for improvement and implement changes to drive business growth.
  • Manage inventory, maintain high standards of food quality and safety, and ensure a clean and welcoming environment for customers.
  • Work closely with the Shift Managers to identify high performers and employees with potential, and provide feedback and coaching to support their development.
  • Collaborate with the HR Department to manage absence, performance, and recruitment processes.
Requirements:
  • Previous experience as a Restaurant Manager or in a similar role.
  • Excellent leadership and communication skills, with a strong focus on customer satisfaction.
  • Ability to work a range of hours, including early mornings, afternoons, evenings, and weekends.
  • Flexibility and discipline in a fast-paced environment.
  • Experience of working in a food environment, with a strong focus on food safety and hygiene.

If you are a motivated and experienced Restaurant Manager looking for a new challenge, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].



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