Appointments Coordinator
5 days ago
We are seeking a highly organized and customer-focused individual to join our team as an Appointments Advisor. As a key member of our Patient Services – Call Team, you will play a vital role in ensuring the smooth and efficient transition of patients through our service.
Key Responsibilities:
- Manage a high volume of incoming patient enquiries via telephone, email, and web-based communication.
- Schedule and manage patient appointments, consultations, and surgical procedures.
- Process and book referrals within appropriate time frames.
- Liaise with colleagues across various teams to ensure accurate and up-to-date patient treatment records.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong organizational and time management skills.
About Us:
OBR Executive Search is a leading recruitment agency specializing in healthcare and customer service roles. We are committed to providing exceptional service to our clients and candidates, and we are excited to offer this opportunity to join our team.
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