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FOH Supervisor

2 months ago

Seaham, Durham, United Kingdom Sunderland and Durham Full time
About The Seaton Lane Inn

The Seaton Lane Inn is a vibrant and welcoming pub in the heart of Sunderland and Durham, offering a unique blend of traditional charm and modern hospitality. Our team is passionate about delivering exceptional customer experiences, and we're looking for a skilled FOH Supervisor to join our crew.

Job Summary

We're seeking a highly motivated and experienced FOH Supervisor to support our General Manager in leading our front-of-house team. As a key member of our operations team, you'll be responsible for ensuring seamless service delivery, managing staff, and maintaining high standards of customer satisfaction.

Key Responsibilities
  • Lead and motivate our front-of-house team to deliver exceptional customer service
  • Assist the General Manager in daily duties, including staff management, inventory control, and customer relations
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with our culinary team to ensure seamless service delivery
  • Manage stock levels, inventory, and supplies to maintain high standards of quality and efficiency
What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
Requirements

To succeed in this role, you'll need:

  • Proven experience in a similar role, with a strong background in food and hospitality
  • Excellent leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Passion for delivering exceptional customer experiences
How to Apply

If you're a motivated and experienced FOH Supervisor looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.