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Supervisor - Team Lead
2 months ago
Job Summary
We are seeking a highly motivated and experienced Supervisor to join our team at BUBBLE CI. As a Supervisor, you will be responsible for leading a team of bubble tea enthusiasts to deliver exceptional customer experiences and maintain the highest standards of product quality and store cleanliness.
Key Responsibilities
- Lead a team of bubble baristas to ensure seamless customer service and efficient operations
- Contribute to a collaborative and supportive work environment by helping with problem-solving, customer relationships, and product quality
- Ensure that all company standards for product quality, customer service, and store cleanliness are met
- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Manage and maintain accurate records of sales, inventory, and customer feedback
- Collaborate with the Store Manager to achieve business objectives and improve store performance
- Stay up-to-date with industry trends and best practices to continuously improve operations and customer experiences
Requirements
- Proven experience in a fast-paced food or beverage industry, with a focus on customer service and team leadership
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and customers
- Strong problem-solving and analytical skills, with the ability to adapt to changing situations and priorities
- Ability to work flexible hours, including evenings, weekends, and holidays
- Legally eligible to work in the UK
- High school diploma or equivalent required; degree in a related field preferred
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A fun and dynamic work environment with a passionate team
- Free bubble tea drinks on breaks during the shift
- Staff discount scheme on our delicious bubble tea drinks
