Parking Enforcement Officer
4 days ago
About the Role
This position is an exciting opportunity to join OCS Group as a Parking Enforcement Officer in Cambridge. You will be working on a varied and dynamic rota, ensuring effective patrols of on and off-street parking areas within the city.
As a key member of our team, you will play a crucial role in maintaining order and enforcing parking restrictions. Your duties will include:
- Carrying out efficient and effective patrols to identify and address any non-compliance issues
- Issuing penalty charge notices to vehicles parked against restrictions and recording verbal warnings issued to motorists
- Reporting any defects with signs or lines, ensuring that parking equipment is functioning correctly and reporting defects promptly
- Providing excellent customer service to members of the public, responding to their enquiries and concerns in a polite and professional manner
Requirements and Qualifications
To be successful in this role, you will need:
- Previous experience in a customer-facing environment, preferably in a demanding setting such as hospitality or a call centre
- Able to follow instructions and work within a closely managed operation
- The ability to ride a bicycle in various weather conditions
- The capacity to remain calm under pressure and handle conflict situations effectively
- A flexible approach to working hours, including shift work and occasional overtime
Estimated Salary: £25,000 - £30,000 per annum (dependent on experience).
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