Digital Customer Engagement Manager

4 weeks ago


London, Greater London, United Kingdom Direct Recruitment Full time

Email Campaign Manager - Customer Experience Specialist

Location: Hybrid (London-based, 2 days in office)

As a key member of the customer engagement team at Direct Recruitment, you will be responsible for delivering cutting-edge email campaigns using tools like Braze, Adobe Campaign or Bloomreach.

You will work closely with clients and internal teams (strategy, production, data, project management) to create and execute email campaigns that drive customer engagement and loyalty.

Key Responsibilities:

  • Manage end-to-end email campaigns, from data selection to deployment using tools such as Braze, Adobe Campaign, or Bloomreach
  • Work closely with clients and internal teams to create and execute email campaigns that drive customer engagement and loyalty
  • Gain experience across different campaign management platforms, making this a great opportunity to expand your expertise

What We're Looking For:

  • Proven experience in email campaign management, including journey setup, deployment, and automation
  • Proficiency with tools like Braze, Adobe Campaign or Bloomreach
  • Strong client relationship skills

This is a fantastic opportunity to join a friendly, close-knit team with low staff turnover and an amazing portfolio of accounts. If you have a passion for customer experience and are looking for a new challenge, please apply now.



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