Data and Projects Coordinator

4 weeks ago

Aylesbury, Buckinghamshire, United Kingdom Paradigm Housing Group Full time
Homeownership Project Officer (Part-Time) Opportunity

Paradigm Housing Group is seeking a customer-focused Homeownership Project Officer to join our team on a 12-month fixed-term contract. This part-time role offers a unique opportunity to contribute to improving the services we provide to our homeowner customers while collaborating with various teams across the organisation.

Key Responsibilities:

  • Lead and represent Paradigm on key projects impacting Homeownership customers.
  • Provide expertise on new model leases and ensure processes align with the latest requirements.
  • Oversee the Section 20 process, ensuring compliance and effective cost recovery.
  • Manage and improve communication with homeowners through various channels.
  • Offer advice and support to colleagues, helping develop the Homeownership Team's knowledge.
  • Keep Paradigm compliant with any changes in homeownership-related legislation.
  • Review and improve homeownership processes and policies to ensure they meet our high standards.
  • Promote customer-focused service improvements across the organisation.

Requirements:

  • Motivated and detail-oriented individual with a solid understanding of homeownership services.
  • Experience in project management, process improvement, and customer service is highly desirable.
  • Strong communication skills to manage stakeholder relationships.
  • Ability to collaborate effectively across teams.

What We're Looking For:

We are seeking a motivated and detail-oriented individual who is passionate about delivering excellent customer service. If you have a solid understanding of homeownership services and are looking for a challenging role that offers opportunities for growth and development, we encourage you to apply.

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