Interior Design Consultant

3 weeks ago

Sheffield, Sheffield, United Kingdom Frasers Group Full time

About Us:

At Frasers Group, we're passionate about delivering exceptional home furnishings and outstanding customer service. Our in-house teams work together to create a unique shopping experience for our customers, while providing a motivating work environment for our teams.

Job Description:

We're seeking a skilled Sales and Service Expert to join our team in our Meadowhall showroom. This is a 32 hours a week role requiring weekend availability. As a member of our team, you'll be the first point of contact with our customers, providing inspirational ideas to meet their needs. You should thrive in a customer service environment, always going above and beyond.

  • Welcoming every customer, making them feel at home and relaxed, while encouraging them to spend time in the store and browse the full range
  • Maintaining our high showroom standards and visual merchandising in store
  • Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered
  • Chasing sales quotations and processing orders precisely and efficiently, as well as keeping customer information records up-to-date
  • Being a brand ambassador for Frasers Group, embracing the customer journey and leading by example in endorsing the company culture and standards
  • Proactively improving and updating knowledge of product & interior trends

Qualifications:

  • Experience within retail, alongside proven experience with interiors/furniture
  • Strong sales experience and awareness of trends to support the customer in styling their rooms/homes
  • Be ambitious and confident, with a strong can-do attitude
  • Be enthusiastic and dedicated to providing excellent customer service
  • A desire to work as part of a team to generate fresh and innovative ideas
  • Proficiency in MS Office and general IT

Additional Information:

An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it, you need to live and breathe our principles:

  • Think without limits and take the team with you
  • Own it and back it
  • Not hesitate and act with purpose
  • Be commercial and customer-focused

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