Front Desk Associate

2 days ago


Burton upon Trent, Staffordshire, United Kingdom The Tutbury Practice Full time

**Job Overview**

The Tutbury Practice is seeking a skilled and enthusiastic Front Desk Associate to join their team. As a key member of the practice, this individual will provide exceptional customer service, ensuring that patients receive timely and effective support.

This is an exciting opportunity for a motivated and organized individual to contribute to the smooth operation of our busy GP surgery. With a focus on delivering outstanding patient care, you will play a vital role in maintaining the high standards of our practice.

**Responsibilities**

  • Provide general assistance to the practice team, projecting a positive and friendly image to patients and visitors.
  • Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective manner.
  • Undertake various administrative duties to assist in the smooth running of the practice, including data entry, filing, and processing repeat prescriptions.

**Requirements**

  • GCSE Grade C or above (or equivalent) in English and maths
  • Understanding of confidentiality and Data protection
  • Basic IT skills
  • Polite and confident communication

We offer a competitive salary of £23,000 - £25,000 per annum, depending on experience. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, please submit your application.



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