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IT Support Specialist

2 months ago


Redditch, Worcestershire, United Kingdom Click Full time
Job Overview

We are seeking a highly skilled and customer-focused IT Support Specialist to join our team at Click. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our customers, ensuring that their IT needs are met in a timely and efficient manner.

Key Responsibilities:

  • Diagnose and resolve technical issues related to MS Windows environment
  • Provide break/fix solutions and technical support to customers
  • Conduct floorwalking services to ensure seamless service delivery
  • Collaborate with team members to achieve shared goals and objectives
  • Develop and maintain strong relationships with customers and stakeholders

Requirements:

  • Excellent interpersonal and communication skills
  • Strong IT Support skills for MS Windows environment
  • Ability to work independently and as part of a team
  • Good administrative skills and attention to detail
  • Previous experience in a similar role is desirable but not essential

What We Offer:

  • Opportunity to work with a dynamic and customer-focused team
  • Full training and support for client systems
  • Chance to develop your skills and expertise in IT Support