Field Operations Engineer

1 week ago


Harrogate, North Yorkshire, United Kingdom SER (Staffing) Full time

Our business runs on core values of being engineer-driven and employing a strong foundation in Voice, VOIP, IT and Data. The essence of our success lies in offering first-class customer care and fostering lasting relationships with clients.

A Field Engineer position has opened up to further develop expertise in supporting our diverse product portfolio.

Field Engineer Position

This position requires frequent travel to locations such as Manchester, Liverpool, and Newcastle, as well as occasional visits to Scotland.

Salary: £40,000 - £45,000 per year

$350 per month car allowance

Overnight stays estimated at 4 times a month, expenses fully reimbursed

Holiday entitlement: 23 days annual leave plus bank holidays, increasing by 1 day each year for 5 years

About this Job Opportunity

Supporting clients involves working on multiple platforms and systems, like Mitel, Aruba and Cisco, serving notable clients including Marriott, Best Western and Holiday Inn.

Fine-tuned communication skills and professional demeanor are crucial as the job demands regular interaction with clients. Familiarity with VOIP, Wi-Fi, DHCP, DNS, and network infrastructure is vital.

Key responsibilities entail extensive travel, commuting between home and customer sites across Manchester, Liverpool, Newcastle, and occasionally visiting Scotland.

Required skills and qualifications include preferred but not necessary Mitel platform experience:

  • Mitel Platform experience


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