Cleaning Operations Manager

3 weeks ago


Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full time

About the Role:

The successful candidate will oversee a team of cleaning operatives to ensure a high standard of cleanliness in Queen Mary's buildings.

We currently have 20hr and 30hr per week positions available at our Mile End campus, with shifts from Monday to Friday, 5am-9am or 9am-3pm.

About You:

  • You should be passionate about delivering exceptional cleaning services to Queen Mary.
  • Hold a vocational qualification in Cleaning and Support Services or equivalent relevant cleaning experience.
  • Previous experience of leading a cleaning team is essential.
  • You will plan and organise daily duties, producing and monitoring rotas to ensure a fair and effective distribution of work.
  • Monitor staff performance and contribute to annual appraisals.
  • Ensure accurate reporting and recording of staff absence in line with Queen Mary's Absence Management policies.
  • Adequate training for all staff to perform cleaning and waste removal tasks to an acceptable level.

About the Directorate:

The Estates and Facilities Directorate is one of the largest departments within Queen Mary University of London, committed to supporting student wellbeing and providing excellent estates and facilities services.

We prepare and sustain the University's working and learning environment for students, staff, stakeholders, and guests by ensuring safe environments, security, and cleanliness.

For more information about the Directorate, please visit

About Queen Mary:

At Queen Mary University of London, we value diversity of thought and opinion, believing that it drives original thinking and intellectual brilliance.

We continue to promote social justice and improve lives through academic excellence.

We offer a range of benefits including competitive salaries, access to a generous pension scheme, 30 days' leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme, and comprehensive personal and professional development opportunities.

We are committed to inclusive employment practices and flexible working arrangements. Our on-site nursery at the Mile End campus is just one of the many family-friendly benefits we offer.


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