Digital Transformation Strategist

6 days ago

London, Greater London, United Kingdom Apex Group Full time
Job Summary:

The Digital Transformation Strategist will oversee the implementation, management, and optimization of Salesforce and related technology solutions. This role requires a strategic leader with a deep understanding of Salesforce functionalities and the ability to drive efficiency and effectiveness across the organization.

About You:
  1. You have a deep understanding of Salesforce processes and how they can be optimized.
  2. You are a strategic thinker with the ability to translate business needs into effective Salesforce configuration.
  3. You are passionate about leveraging technology to drive efficiency and improve employee experiences.
  4. You are a collaborative leader who can build strong relationships with stakeholders and inspire your team to achieve their best.
  5. Strong knowledge of Salesforce. Having led or been part of an implementation of Salesforce and managed the system once live is a must.

Your Career at Apex Group:

We're a people-powered business, and our people are full of ambition. Together, we're inspired to lead the new era of data and tech-enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet, and our society, you'll experience more here than you would at most other companies.

Benefits of Working at Apex Group:
As a key member of our team, you'll enjoy a competitive salary of $140,000 per year, commensurate with your experience, as well as access to professional development opportunities and flexible working arrangements. We believe in empowering our employees to grow and succeed, both professionally and personally.


About the Role:

This role offers an exciting opportunity to join a dynamic and innovative team that's shaping the future of asset servicing. As a Digital Transformation Strategist, you'll work closely with cross-functional teams to identify opportunities for process improvement and implement solutions using Salesforce and related technologies. Your expertise will enable us to deliver exceptional client experiences, streamline operations, and drive growth.

Your Key Responsibilities:

  1. Manage Salesforce Systems: Oversee the implementation, configuration, and maintenance of Salesforce Ecosystem (Including Xactly/Pardot) ensuring they meet the organisation's needs.
  2. Team Leadership: Lead a team of CRM specialists, providing guidance, support, and development opportunities.
  3. Process Improvement: Partner with various departments to identify and implement process improvements, leveraging Salesforce capabilities.
  4. Project Management: Manage Salesforce-related projects, including system upgrades, new module implementations, and integrations with other systems.
  5. Stakeholder Engagement: Collaborate with key stakeholders to understand their needs and ensure Salesforce solutions align with business objectives.
  6. Compliance/Audit and Security: Ensure Salesforce system comply with regulatory/Audit requirements and maintain high standards of data security and privacy.
  7. Training and Support: Develop and deliver training programs for end-users and provide ongoing support to ensure effective use of Salesforce.

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