IT Support Engineer

4 weeks ago


Frome, Somerset, United Kingdom Ernest Gordon Recruitment Limited Full time

Job Description

Ernest Gordon Recruitment Limited is seeking an experienced IT Support Engineer to join their award-winning Managed Service Provider. As a Technical Services IT Support Specialist, you will be responsible for driving network technology alignment for clients and building strong client relationships by understanding and delivering solutions to their needs.

Key Responsibilities:

  • Building strong relationships with clients both on site and from the office
  • Understanding client needs and offering suitable solutions
  • Regular visits to client sites
  • On site engineer requirements - break/fix and installations
  • Quarterly auditing of client networks and infrastructure on-site and remotely

Requirements:

  • Experience providing 2nd line Support
  • Within reliable commuting distance to Frome

About the Company:

Ernest Gordon Recruitment Limited is an equal opportunities employer and welcomes applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

This is a fantastic opportunity to work with a well-established, market leading Managed Service Provider and take the next steps in your career into a more client-facing role.


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