Maintenance Technician

2 weeks ago

Canterbury, Kent, United Kingdom Deverell Smith Recruitment Ltd Full time

The ideal candidate will play a pivotal role in supporting the overall delivery of multi-family and single-family neighbourhoods, aligning their efforts with company objectives, metrics, and policies. We need a technically proficient individual who can assist with phased handovers and escalated defects and maintenance.

Key Responsibilities:

  • Deliver exceptional customer service by performing reactive and proactive maintenance tasks as directed by the Property Manager.
  • Joinery, minor plumbing, and maintenance works, painting, and decorating.
  • Planned maintenance tasks, including testing of systems and recording all tests.
  • Waste management services, including bin rotation, weekly pull-outs, and returns.
  • Maintain cleaning standards on site, including jet washing, cleaning, and litter picking.
  • Ensure health and safety on site, including removing trip hazards and reporting all faults.
  • Key holding and access management.
  • Participation in an on-call rota.
  • Preparing homes during the resident move-in/out process.
  • Preparation and clean-up of amenities for resident events.
  • Reporting and recording all maintenance tasks using systems provided.
  • Supporting parcel delivery and management of deliveries to site.
  • Procurement of materials and supplies.
  • Replenishing supplies and maintaining accurate records of equipment on site.
  • Consistently deliver a high-quality service standard to residents and all visitors.
  • Respond to resident queries within given standard operation procedures as allocated.
  • Carrying out trace and detect of reported maintenance.
  • Provide informed and accurate information to residents where required.

Requirements:

  • Multiskilled to a high quality in painting, decorating, basic plumbing, joinery, and minor maintenance.
  • Technical understanding of building fabric, construction methods, and MEP systems.
  • Excellent communication skills.
  • A strong team player who is happy to assist others to achieve a team goal.
  • Ability to work under pressure in a high-turnover environment with accuracy and consistency.
  • A can-do attitude and willing to go the extra mile.
  • Able to work on own initiative and take responsibility for providing solutions.
  • Excellent customer relations skills, a sense of humour, and plenty of energy and enthusiasm.
  • Proactive and dynamic, taking ownership of all core duties.
  • Experienced in working to targets.
  • Able to deliver multiple tasks and prioritise workloads.
  • With training, able to use property management software packages and I.T.
  • Professional presentation, confident, and outgoing nature.
  • Well-organised and able to problem-solve.
  • Act with integrity and professionalism.

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