Accommodation Office Team Leader

4 weeks ago


Worcester, Worcestershire, United Kingdom greene king Full time
Lead by Example

As a Team Leader at Greene King, you'll be responsible for leading a team of hospitality professionals to deliver exceptional customer experiences in our unique country-style pubs. Your role will be to ensure that every customer feels welcome and valued, and that our team is equipped to provide a memorable experience.

Key Responsibilities
  • Deputise for the management team and resolve any issues that arise in their absence
  • Help organise and coordinate the team during a busy shift, making sure everything runs smoothly
  • Ensure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
  • Provide customers with a heartfelt and memorable experience each and every time they visit
What We're Looking For
  • A great eye for detail, making sure every customer receives a warm welcome
  • Be a role model to the team on giving great service and making sure every customer receives a great experience
  • An ability to think on your feet and adapt to whatever challenges arise during a busy shift
  • A positive can-do attitude and be a real team player

We're looking for someone who is passionate about delivering exceptional customer experiences and has the skills and experience to lead a team to achieve this goal. If you're a motivated and enthusiastic individual who is looking for a new challenge, we'd love to hear from you.



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