Accommodation Office Team Leader
4 weeks ago
As a Team Leader at Greene King, you'll be responsible for leading a team of hospitality professionals to deliver exceptional customer experiences in our unique country-style pubs. Your role will be to ensure that every customer feels welcome and valued, and that our team is equipped to provide a memorable experience.
Key Responsibilities- Deputise for the management team and resolve any issues that arise in their absence
- Help organise and coordinate the team during a busy shift, making sure everything runs smoothly
- Ensure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
- Provide customers with a heartfelt and memorable experience each and every time they visit
- A great eye for detail, making sure every customer receives a warm welcome
- Be a role model to the team on giving great service and making sure every customer receives a great experience
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift
- A positive can-do attitude and be a real team player
We're looking for someone who is passionate about delivering exceptional customer experiences and has the skills and experience to lead a team to achieve this goal. If you're a motivated and enthusiastic individual who is looking for a new challenge, we'd love to hear from you.
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Worcester, Worcestershire, United Kingdom greene king Full timeLead by ExampleAs a Team Leader at Greene King, you'll be responsible for leading a team of hospitality professionals to deliver exceptional customer experiences in our unique country-style pubs. Your role will be to ensure that every shift runs smoothly, and every customer leaves feeling valued and satisfied.Key ResponsibilitiesDeputise for the management...
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