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Customer Service Support Specialist

1 month ago

Chelmsford, Essex, United Kingdom Chelmsford City Council Full time

About the Role

We are seeking an enthusiastic and motivated individual to join our team at Chelmsford City Council. The successful candidate will provide customer service and administrative support to services within the Public Places Directorate.

Key Responsibilities

  • Provide a high-quality customer service experience to a range of people
  • Assist with the effective delivery of services within the Public Places Directorate
  • Deal with customer enquiries by email, letter, and phone
  • Work with a range of computer packages and administration tasks

Requirements

  • Proven track record in similar work
  • Experience working with a range of computer packages and administration tasks
  • Numeracy and literacy skills

What We Offer

As part of our accreditation with the Essex Family Friendly Employers Charter, this full-time role can be offered on a job share or part-time basis. Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment.