Customer Experience Ambassador
1 week ago
About the Role
As a Customer Experience Ambassador, you will play a vital role in delivering exceptional customer service at Card Factory stores. Located in Chichester, this position requires someone who is passionate about celebrating customers' life moments and providing a memorable shopping experience.
Your Key Responsibilities
- Provide outstanding customer service to meet and exceed customer expectations.
- Process sales efficiently and accurately, while upselling on till products to enhance customer satisfaction.
- Prioritize tasks to manage multiple duties, including unloading deliveries and assisting with stock takes.
- Maintain high standards of product pricing and merchandising.
The Ideal Candidate
We are looking for an individual who thrives in a fast-paced environment, can multitask, and adapts to changing situations. A customer-focused attitude and passion for delivering exceptional service are essential for this role.
About You
You will be working as part of a dynamic team that values work-life balance. We offer flexible arrangements to suit both you and the business in certain areas.
Benefits Package
- Competitive salary: £20,000 - £25,000 per annum (dependent on experience).
- 25% colleague discount in-store and online.
- Save As You Earn scheme.
- Financial Wellbeing Support, Financial Education Tools, and Salary Advance.
- Seasonal incentive schemes.
- Retail Management Apprenticeship Programmes with local providers.
- Discounted mobile phone contracts.
- Discounts across 100's of UK retailers.
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
- Enhanced family leave.
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