Technical Account Manager

1 month ago

London, Greater London, United Kingdom AWS EMEA SARL (UK Branch) Full time
About the Role

We are seeking a highly skilled Technical Account Manager to join our AWS Enterprise Support team. As a Technical Account Manager, you will be responsible for developing and maintaining close relationships with our enterprise customers, understanding their business needs and technical challenges, and providing strategic technical guidance to help them achieve the greatest value from AWS.

Key Responsibilities
  • Develop trusting relationships with customers and understand their business needs and drivers.
  • Utilize technical skills to solve difficult support issues and technical challenges.
  • Understand operational parameters and troubleshooting processes for customer issues and escalations.
  • Advocate for customer needs to overcome adoption blockers and drive new feature development.
  • Improve customer capabilities by running workshops, operations, and architecture reviews.
  • Ensure AWS environments remain operationally healthy while reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption.
  • Work with customers across all levels from developers through to C-Suite executives.
  • Collaborate across multiple functions within AWS, such as Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams, and Sales Account Managers.
About the Team

AWS Enterprise Support is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including public sector. Our team interacts with leading companies and believes that world-class support is critical to customer success. We partner with a global list of customers that are building mission-critical applications on top of AWS services.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

What We Offer
  • Endless knowledge-sharing, mentorship, and other career-advancing resources to help you develop into a better-rounded professional.
  • Flexible work hours and arrangements to support work-life harmony.
  • A diverse and inclusive workplace to deliver the best results for our customers.
Basic Qualifications
  • Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.
  • Experience in technical engineering.
  • Bachelor's degree.
Preferred Qualifications
  • Experience with AWS services or other cloud offerings.
  • Experience in internal enterprise or external customer-facing environment as a technical lead.

  • Technical Account Manager

    1 month ago

    London, Greater London, United Kingdom Txm Recruit Ltd Full time

    Job Summary:We are seeking a skilled Technical Account Manager to join our team at Txm Recruit Ltd. As a Technical Account Manager, you will be responsible for developing and sustaining long-term relationships with assigned customers, providing direct support to the UK Sales Manager of Rail, and identifying customers' future energy needs and projects.Key...

  • Technical Account Manager

    1 month ago

    London, Greater London, United Kingdom Talent Systems Full time

    At Talent Systems, we are seeking a skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for working directly with our clients to build and manage their casting campaigns, provide platform support, undertake client training, and answer platform questions.Key Responsibilities:Support global customers'...

  • Technical Account Manager

    1 month ago

    London, Greater London, United Kingdom Amagi Full time

    Job SummaryWe are seeking a highly skilled Technical Account Manager to join our team at Amagi. As a Technical Account Manager, you will be responsible for the technical implementation of all projects assigned to you. You will be the primary contact for the client on all technical matters and will function as an intermediary between the client and the...

  • Account Technical Manager

    4 weeks ago

    London, Greater London, United Kingdom Mitie Full time

    Mitie - Delivering Exceptional ServiceAbout Us: Mitie is a leading Facilities Management (FM) company specializing in all aspects of building maintenance. We pride ourselves on delivering exceptional service to our clients, and we're excited to expand our team with a talented Technical Account Manager.Job Title: Technical Account Manager - FMRole Overview:...

  • Technical Account Manager

    1 month ago

    London, Greater London, United Kingdom Talent Systems Full time

    Job Purpose:The Technical Account Manager is responsible for working directly with our clients to build and manage their casting campaigns, provide platform support, undertake client training and answer platform questions, instruct best practices, and resolve technical problems when using our products and services.Key Responsibilities:Support global...

  • Technical Account Manager

    1 week ago

    London, Greater London, United Kingdom BigCommerce Full time

    BigCommerce Sales Engineer Job DescriptionWe are looking for a highly skilled Technical Account Manager to join our team. As a Sales Engineer, you will be responsible for working with our Channel Account Managers to provide technical enablement, product demonstrations, and solution recommendations.About UsAt BigCommerce, we are passionate about helping...

  • Senior Technical Accounting Manager

    1 month ago

    London, Greater London, United Kingdom Warner Scott Recruitment Full time

    Job Summary:Warner Scott Recruitment is seeking a Senior Technical Accounting Manager to join their Financial Control team. The successful candidate will address complex accounting challenges across the group, focusing on IFRS, FRS 102, and FRS 101.Key Responsibilities:Technical Expertise:Proficient in regulatory, tax, legal, and accounting standards, with a...

  • Technical Account Manager Position

    3 weeks ago

    London, Greater London, United Kingdom Burns Sheehan Full time

    Technical Account Manager Job DescriptionWe are seeking a highly skilled Technical Account Manager to lead client engagements and ensure the successful deployment of our innovative video conferencing platform. As a champion for our clients, you will take ownership of onboarding, technical integrations, and troubleshooting to deliver seamless communication...

  • Technical Account Manager

    1 month ago

    London, Greater London, United Kingdom Teleport Full time

    Job SummaryWe are seeking a highly skilled Technical Account Manager to join our team at Teleport. As a Technical Account Manager, you will be responsible for driving full adoption and expansion with key customers who are implementing, operating, and maintaining our software solutions during the entire customer lifecycle.You will work directly with our...

  • Senior Technical Accounting Manager

    1 month ago

    London, Greater London, United Kingdom Hays Senior Finance Full time

    Senior Technical Accounting ManagerYour new companyI am currently working with a highly acquisitive insurance broking group looking to hire a senior technical accounting manager to join the London office. This role is a key part of the controllership division of the business and will be responsible for addressing complex accounting issues.Your new...

  • Technical Account Manager

    3 weeks ago

    London, Greater London, United Kingdom Amazon Full time

    Technical Consultant for AWSAs a Technical Account Manager at Amazon Web Services, you will be responsible for helping customers achieve the best value from our cloud services. This includes providing technical support, guidance, and strategic direction to customers, as well as working closely with our global engineering and service teams to resolve customer...

  • Technical Account Manager

    6 days ago

    London, Greater London, United Kingdom Marine Resources Recruitment Ltd Full time

    As a Technical Sales Engineer at Marine Resources Recruitment Ltd, you will be responsible for managing commercial and technical aspects of new and existing accounts. You will work closely with key accounts to ensure kit designs are up-to-date and provide technical support and training to customers as needed.This role requires a strong understanding of...

  • Technical Account Manager

    1 month ago

    London, Greater London, United Kingdom Amagi Media Private Limited Full time

    As a Technical Account Manager at Amagi Media Private Limited, you will be responsible for the technical implementation of all projects assigned to you. You will be the primary contact for the client on all technical matters, and you will function as an intermediary between the client and the different departments within the company.The broadcast, digital,...

  • Technical Account Manager

    7 days ago

    London, Greater London, United Kingdom London Audio Visual Ltd Full time

    Technical Account Manager Job Description:We are looking for a skilled Technical Account Manager to join our team in London. As a Technical Account Manager, you will be responsible for managing and developing client accounts, providing tailored AV solutions and estimates, and collaborating with internal teams to deliver seamless event experiences. The ideal...

  • Senior Technical Account Manager

    4 weeks ago

    London, Greater London, United Kingdom Bloomberg Full time

    About Bloomberg:Bloomberg, a leading global provider of financial data and analytics, is seeking a skilled Technical Account Manager to join our team. As a Technical Account Manager, you will play a vital role in delivering exceptional service and technical support to our content partners and customers.About the Role:The Alternatives Technical Account...

  • Technical Service Account Manager

    4 weeks ago

    London, Greater London, United Kingdom French Selection Full time £40,000

    Job Title: Technical Service Account ManagerJob Summary: We are seeking a highly skilled Technical Service Account Manager to join our team at French Selection. As a Technical Service Account Manager, you will be responsible for identifying sales opportunities and maintaining strong relationships with clients.Key Responsibilities:Provide technical support...

  • Senior Technical Accounting Manager

    1 month ago

    London, Greater London, United Kingdom Hays Accountancy and Finance Full time

    Job SummaryWe are seeking a highly skilled Senior Technical Accounting Manager to lead our growing London Technical Accounting team. As a key member of our finance team, you will work closely with business leaders to provide guidance on transactions and strategic decisions.Key ResponsibilitiesProvide technical accounting guidance to business leadersWork at...

  • Senior Technical Account Manager

    1 month ago

    London, Greater London, United Kingdom Amazon Full time

    About the RoleWe are seeking a highly experienced Senior Technical Account Manager to join our team at Amazon Web Services. As a key member of our Enterprise Support team, you will be responsible for leading a team of Technical Account Managers and ensuring our customers have the right resources for all their technical needs.Key ResponsibilitiesLead a team...

  • IT Director

    4 weeks ago

    London, Greater London, United Kingdom NMS Recruit Full time

    Job SummaryThe IT Director - Technical Account Management will be responsible for managing 30+ existing accounts and bringing on new business via cold calling and prospecting. This role will involve selling a range of IT solutions and services for brand new accounts only.Key ResponsibilitiesManage existing accounts and identify new business opportunitiesSell...

  • Technical Account Manager

    1 month ago

    London, Greater London, United Kingdom Mitie Full time

    Deliver Exceptional ServiceAs a Technical Account Manager at Mitie, you will be the primary point of contact for our clients, ensuring seamless delivery of FM services. You will collaborate with cross-functional teams, manage client relationships, and drive operational excellence.Key Responsibilities:Client Relationship Management:Build strong relationships...