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Customer Experience Associate
2 months ago
We're seeking a highly motivated and customer-focused individual to join our team as a Hospitality, Supermarket Assistant. As a key member of our Partnership, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our business.
Key Responsibilities:
- Provide outstanding customer service, ensuring every customer interaction is positive and memorable.
- Prepare and present high-quality food and beverages, using your knowledge of our products and services to make recommendations.
- Work collaboratively with colleagues to maintain a clean, safe, and welcoming store environment.
- Proactively seek opportunities to improve processes and procedures, ensuring efficiency and productivity.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work flexibly, including early starts, late finishes, and weekend working.
- Self-motivated and proactive, with a passion for delivering exceptional customer experiences.
- Previous experience in a customer-facing role, preferably in a retail or hospitality environment.
Benefits:
- Competitive hourly rate of £11.55.
- 37.5 hours per week, spread across five days, including weekends.
- Permanent Partner status, with access to our unique benefits package.
About Us:
The John Lewis Partnership is a values-driven organization that prioritizes diversity, equity, and inclusion. We're committed to creating a workplace where everyone feels valued, respected, and empowered to be their best selves.
