Automotive Service and Aftersales Professional

2 weeks ago


Tonbridge, Kent, United Kingdom Group 1 Automotive Full time £35,000
Service Advisor Role

At Group 1 Automotive, we're seeking a skilled Service Advisor to join our team. As a Service Advisor, you'll be the primary point of contact for customers, providing exceptional service and ensuring their vehicles are repaired to the highest standards.

Key Responsibilities:
  • Meet and greet customers, providing a friendly and courteous service.
  • Provide exceptional customer service, including establishing onward travel arrangements and updating customers on the status of their vehicle.
  • Maintain thorough product knowledge and stay up-to-date with manufacturer-led training.
  • Ensure good housekeeping standards and orderly administration of work.

What We Offer:
  • Competitive salary with uncapped earnings potential up to £35,000 OTE.
  • Enrollment on our aftersales academy.
  • Accelerated training pathways and manufacturer training.
  • State-of-the-art facilities with modern automotive technology.
  • Family-friendly benefits, including enhanced paternity and maternity leave.
  • Long service holiday rewards that increase with length of service.

About Us:
Group 1 Automotive is a well-established and growing company in the UK, representing a wide range of brands across America. We operate in the East and South East of England, employing over 3,000 colleagues dedicated to providing exceptional customer service. We're committed to providing fantastic career opportunities, state-of-the-art resources, comprehensive training, and competitive earnings packages to ensure our teams receive the utmost support, both professionally and personally.

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