IT Support Engineer

4 days ago


Leicester, Leicester, United Kingdom 360 Dot Net Limited Full time

Are you a detail-oriented IT Support Engineer looking for a new challenge? Do you have a passion for delivering exceptional technical support?

About the Role

We are seeking a highly skilled IT Support Engineer to join our dynamic team at 360 Lifecycle. As an IT Support Engineer, you will be responsible for providing technical support to our clients and internal stakeholders.

Your primary objective will be to provide top-notch support to our clients, ensuring their experience with our applications is seamless and efficient. You will work collaboratively with our support team to address and resolve day-to-day operational issues promptly.

Key Responsibilities
  • Bug Fixing and Issue Resolution: Identify, troubleshoot, and resolve technical issues within our FinTech applications.
  • Supporting Business as Usual (BAU): Collaborate with the support team to address and resolve day-to-day operational issues promptly.
  • Data Troubleshooting: Work with XML and JSON data files, troubleshoot data integration issues, and monitor database performance for optimal data integrity.
Requirements
  • A solid understanding of object-oriented programming concepts.
  • Experience or exposure to Azure Blob Storage, Function Apps, Application Insights, and DevOps practices would be a significant advantage in this role.
What We Offer
  • A competitive salary ranging from £35,000 to £50,000 per annum, depending on experience.
  • A hybrid working arrangement between home and our Leicester office.
  • Access to Perkbox discounts to help employees live and work better.
  • An opportunity to grow your career with a leading FinTech company.


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