Field Service Technician
4 weeks ago
Location: Remote based, covering Manchester and North West region
Job Type: Permanent
Job Description:
Omega Resource Group is supporting a well-known and globally recognised specialist within the industrial print industry, with a 170+ year history in combining innovation and tradition across the industry. With a rich history, and a well-respected brand, they offer a fantastic and rewarding position for a Field Service Technician to join the team.
The Field Service Technician will be responsible for providing on-site and remote support for the full range of products, as well as supporting some remote support duties when needed. Key responsibilities include:
• Installation, investigation, and repair of machine faults across both electrical and mechanical nature
• Planning and preparing the correct resources needed for repairs in a time-effective way
• Providing help desk/remote support when required and feasible
• Observing and being aware of health and safety and working time regulations
• Communicating any escalations and/or delays to relevant colleagues/managers, and reporting documentation where needed
• Visiting and communicating with end-customers on-site, identifying needs and correct parts
Qualifications & Requirements:
Relevant experience of a similar role within the industrial print industry is required. The ideal candidate will have a strong understanding of electrical and mechanical systems, as well as excellent communication and problem-solving skills.
This is a fantastic opportunity for a skilled Field Service Technician to join a well-established company and contribute to the success of their industrial print business.
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