Wine Hospitality Expert

6 days ago


London, Greater London, United Kingdom Humble Grape Full time

£17-18 per hour

Humble Grape is a pioneering wine importer and retailer committed to making wine approachable and inclusive for everyone. We import most of our wines directly from small, independent vineyards, focusing on organic, biodynamic, and sustainably produced wines.

This role offers the opportunity to deliver exceptional wine knowledge and service in a fast-paced environment while maintaining top-quality standards. Key responsibilities include:

  • Handling customer complaints efficiently and professionally
  • Providing outstanding service and ensuring customer satisfaction

In return for your hard work and dedication, you will enjoy a range of benefits including:

  • 30% staff discount across all Humble Grape venues
  • Cycle to Work Scheme
  • Reward & Recognition Platform for outstanding performance
  • Supplier trips and wine tastings
  • Generous referral bonus program

We are passionate about service excellence and have a love for wine (WSET qualifications are a plus). Proficient in English with excellent grooming and presentation is required. Legal right to work in the United Kingdom is essential.

Our Ethos and Values:

We believe in creating a workplace culture that is supportive, inclusive, and fun. Our team is passionate about wine and dedicated to providing exceptional customer service. If you share our passion for wine and hospitality, we'd love to hear from you.

Key Requirements:

  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
  • Dedicated to delivering exceptional customer service

Why Work for Us?

We offer a competitive salary of £17-18 per hour and a range of benefits that reflect our commitment to our employees' well-being and success. At Humble Grape, you'll find a dynamic and supportive team environment that's perfect for those who are passionate about wine and hospitality.


  • Wine Expert

    4 weeks ago


    London, Greater London, United Kingdom Smyth & Co Full time

    Job Title: Wine ExpertLocation: LondonSalary: CompetitiveKey Information:Excellent progression opportunitiesClosed on Sundays, Christmas, and New Years.Good work/life balanceWe are seeking a highly skilled Wine Expert to join our team at Smyth & Co. As a Wine Expert, you will be responsible for managing the wine program, including curating the wine list,...

  • Wine Expert

    6 days ago


    London, Greater London, United Kingdom Four Seasons Hotels Ltd Full time

    Hotel Sommelier OpportunityWe are seeking a skilled Sommelier to join our La Dame de Pic team at the Four Seasons Hotel London at Tower Bridge.About UsThe Four Seasons Hotels Ltd is a renowned hospitality group known for its exceptional service and luxurious experiences. Our hotel is located in the heart of London, offering breathtaking views and...


  • London, Greater London, United Kingdom Berkmann Wine Cellars Full time

    Berkmann Wine Cellars, a leading UK-based wine importer, is seeking a skilled Prestige Account Manager Hotels to drive growth in the hotel and venues sector. As a wine industry expert, you will develop and execute a strategic sales plan to increase wine sales within this market.This role requires a sales professional with a deep understanding of the...


  • London, Greater London, United Kingdom Oui hospitality Full time

    Career Opportunity at Oui HospitalityWe are seeking an experienced Restaurant Manager to join our team at Oui Hospitality. The successful candidate will lead the opening of our new 64-cover restaurant, overseeing all aspects of restaurant operations.The ideal candidate will have a passion for culinary excellence, a strong understanding of wine, and...


  • London, Greater London, United Kingdom The Arts Club Full time

    Job SummaryWe are seeking an enthusiastic Wine Connoisseur and Hospitality Professional to join our team at The Arts Club in London.About The RoleThis is a unique opportunity to work with a dynamic team across all aspects of hospitality, providing exceptional service to our members. As a Sommelier, you will be responsible for managing wine lists,...


  • London, Greater London, United Kingdom Berkmann Wine Cellars Full time

    We are proud to be a leading family-owned wine distributor in the UK, providing premium wine solutions since 1964. Our Veraison training department focuses on wine education for hospitality staff, offering unique in-house developed training modules.The successful candidate will be responsible for designing bespoke training plans for key accounts, delivering...


  • London, Greater London, United Kingdom Chace People Full time

    Job TitleHospitality Wine SpecialistAbout The RoleWe are seeking a highly skilled hospitality wine specialist to join our luxury lifestyle and wellness retreat’s preopening F&B Service Team. As part of our dynamic team, you will be responsible for leading hospitality services, ensuring market-leading standards and exceeding guest expectations in food and...


  • London, Greater London, United Kingdom Berkmann Wine Cellars Full time

    We are proud to be the largest family owned and family-run wine importer in the UK, offering a wide range of premium wines since 1964. Our customer base is diverse and includes both the on and off trade. Veraison, our independent training department, specialises in wine education for hospitality staff, focusing on unique in-house developed training modules...

  • Wine Educator

    3 weeks ago


    London, Greater London, United Kingdom Berkmann Wine Cellars Full time

    We are proud to be the largest family-owned wine importer in the UK with a history of selling premium wine since 1964. Our ever-growing customer base includes both the on and off trade.Veraison is Berkmann Wine Cellars' independent training department, specialising in wine education for hospitality staff. Our Veraison programme focuses on unique in-house...

  • Wine Connoisseur

    1 week ago


    London, Greater London, United Kingdom Rhubarb Hospitality Collection Full time

    Job Title: Wine ConnoisseurEstimated Salary: £15,000 - £16,000 per annumAbout Fenchurch Rooftop RestaurantFenchurch is a renowned foodie destination located atop the 'Walkie Talkie' building, serving a contemporary British menu with a la carte, tasting menu and on-the-counter small plates for up to 150 covers per service.Your RoleWe are seeking an...

  • Wine Service Expert

    4 weeks ago


    London, Greater London, United Kingdom The Dorchester Full time

    Role OverviewAs a Wine Service Expert at The Dorchester, you will be responsible for delivering exceptional beverage experiences to our discerning guests. This is a unique opportunity to join a world-class team and develop your skills in wine service, hospitality, and creativity.Key ResponsibilitiesManage the mise-en-place and maintenance of the beverage...

  • Wine Connoisseur

    3 weeks ago


    London, Greater London, United Kingdom Rhubarb Hospitality Collection Full time

    Become part of our exceptional team at Fenchurch Rooftop Restaurant, the crowning jewel of Rhubarb Hospitality Collection.We seek a skilled Sommelier or Wine waiting staff to join our dynamic team, providing exceptional wine knowledge and exceptional service to our discerning guests.With a contemporary British menu, a la carte, tasting menu, and...

  • Wine Connoisseur

    7 days ago


    London, Greater London, United Kingdom Rhubarb Hospitality Collection Full time

    Overview">We are seeking a highly skilled and knowledgeable Wine Connoisseur to join our team at Rhubarb Hospitality Collection. Our Fenchurch Rooftop Restaurant, located atop the 'Walkie Talkie' building, offers an unparalleled dining experience with a contemporary British menu served for up to 150 covers per service.">Salary & Benefits">The successful...


  • London, Greater London, United Kingdom Change Hospitality Full time

    About the RoleWe are seeking an experienced and passionate Sommelier to join our team at a beautiful Mediterranean restaurant in Central London.The successful candidate will have a solid depth of knowledge and a knack for customer engagement, contributing to an authentic dining experience inspired by the whole of the Mediterranean.Key ResponsibilitiesCurate...


  • London, Greater London, United Kingdom Berkmann Wine Cellars Full time

    Berkmann Wine Cellars are a leading wine importer in the UK, proud of our family-owned and family-run heritage. Our expertise in premium wine sales to restaurants spans over five decades, with a diverse portfolio of award-winning wines from around the world.We are seeking a dynamic Wine Industry Sales Specialist to drive profitable growth and develop...


  • London, Greater London, United Kingdom The Charlotte ~ Rhapsody Hospitality Group Full time

    We are seeking an experienced and enthusiastic Hospitality Expert to join our team at The Charlotte. As a Bar Staff member, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable experience.Our pub shows all big sporting games, has DJs on Thursday & Friday evenings, and serves fantastic cocktails,...


  • London, Greater London, United Kingdom Berkmann Wine Cellars Full time

    Berkmann Wine Cellars, a leading family-owned wine importer in the UK, seeks an experienced Executive Wine Sales Manager for their hotels division in London.The ideal candidate will possess strong industry knowledge, a proven sales track record, and excellent leadership skills to drive growth and develop strategic sales plans.Key responsibilities...

  • Wine Service Expert

    2 weeks ago


    London, Greater London, United Kingdom Humble Grape Full time

    We are seeking a highly motivated and experienced Wine Service Expert to join our team at Humble Grape.The ideal candidate will have a passion for wine, excellent communication skills, and the ability to provide exceptional customer service.Responsibilities include:Providing expert knowledge of wine to customersAssisting with wine tastings and...

  • Wine Service Expert

    4 weeks ago


    London, Greater London, United Kingdom Humble Grape Full time

    New OpportunitiesHumble Grape is on the hunt for a motivated Wine Service Expert to join our team at Crouch End. We're looking for someone who is passionate about delivering exceptional guest experiences and has a genuine love for wine.The role will be hands-on in a busy bar/restaurant/shop environment, requiring:A passion for service excellence.Excellent...


  • London, Greater London, United Kingdom Vivat Bacchus Full time

    Wine Cellar OperationsWe are a thriving South African wine and food establishmentVivat Bacchus is a bustling, working winery-style restaurant in a vibrant atmosphere.We offer a range of wine and food experiences, from our seasonal menus to our wine list, all made with the highest quality ingredients.Our goal is to provide a welcoming environment for guests...