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Infrastructure Support Specialist

2 months ago

Heathfield Cambridgeshire, United Kingdom XIST4 IT Recruitment Ltd Full time
Technical Infrastructure Support - Data Backup & DAMS Support

This position offers a fixed-term salaried contract with flexible work arrangements available.

Location:

On-premises role in Duxford, Cambridgeshire.

Hybrid Work Model:

Four days in the office and one day remote.

This is an exceptional opportunity at a renowned national institution recognized for its historical significance and cultural impact. Become part of a dedicated team focused on the support and maintenance of essential digital assets and systems, engaging in exciting projects within an advanced IT infrastructure.

Key Skills for Technical Infrastructure Support:
  • Proven experience in supporting high-performance PC workstations and Windows Servers.
  • Familiarity with NAS, SAN, Fibre Channel connections, and LAN/WAN.
  • Knowledge of various image, sound, and video file formats.
  • Capability to deliver first and second-line technical assistance.
  • Experience in managing substantial data flows and Veeam data backup solutions.
  • Understanding of backup technologies and procedures.

Applicants must reside in the UK and possess the right to work.

Position Overview:

As a member of the Technical Infrastructure Support team, your responsibilities will include maintaining and supporting the Digital Asset Management System (DAMS) along with its associated IT infrastructure.

Responsibilities Include:
  • Providing first and second-line technical support.
  • Overseeing data flow management and Veeam data backup.
  • Supporting and managing the infrastructure components of the DAMS.
  • Resolving incidents through the IT Service Desk.
  • Supporting network operating systems and IP protocols.
  • Implementing IT security updates and patching.
  • Assisting in the development of business continuity plans.

Experience a dynamic environment with varied and challenging responsibilities, offering a competitive salary and a comprehensive benefits package.

Benefits Include:
  • Salary range: £40-44,000
  • Holiday entitlement and Company Group Pension Plan.
  • Access to Childcare vouchers and in-house training programs.
  • Museum benefits including discounts and complimentary entry to other attractions.

For further information regarding this Technical Infrastructure Support opportunity, please reach out.

The organization values diversity and inclusion, promoting an environment where all individuals are encouraged to express their authentic selves.