Abercrombie & Fitch Brand Representative Lead
3 days ago
About Abercrombie & Fitch Co.
Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. Our iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend.
Job Summary
We are seeking a highly motivated and customer-focused Brand Representative Lead to join our team. As a Brand Representative Lead, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining a high level of store presentation.
Key Responsibilities
- Deliver outstanding customer service by anticipating and responding to customer needs
- Engage customers in a genuine way to drive sales and provide an exciting, fast, and easy store experience
- Oversee the functions of the stockroom, including receiving and processing shipments, merchandise organization, and sales floor replenishment
- Execute necessary operational functions in the event that a manager is not present
Requirements
- At least one year of customer service experience
- Strong work ethic and ability to work in a fast-paced environment
- Assertiveness and ability to communicate effectively
- Applied learning and ability to adapt to new situations
- Attention to detail and analytical skills
- Adaptability and flexibility
- Multi-tasking and stress tolerance
What We Offer
- Competitive merchandise discount
- Flexible schedule
- Opportunities for career advancement
- Opportunity to become a brand affiliate
- Training and development
- A global team of people who will celebrate you for being you
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