Abercrombie & Fitch Brand Representative Lead

1 month ago


Ashford, Kent, United Kingdom abercrombie-fitch-co. Full time

About Abercrombie & Fitch Co.

Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. Our iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend.

Job Summary

We are seeking a highly motivated and customer-focused Brand Representative Lead to join our team. As a Brand Representative Lead, you will be responsible for delivering exceptional customer experiences, driving sales, and maintaining a high level of store presentation.

Key Responsibilities

  • Deliver outstanding customer service by anticipating and responding to customer needs
  • Engage customers in a genuine way to drive sales and provide an exciting, fast, and easy store experience
  • Oversee the functions of the stockroom, including receiving and processing shipments, merchandise organization, and sales floor replenishment
  • Execute necessary operational functions in the event that a manager is not present

Requirements

  • At least one year of customer service experience
  • Strong work ethic and ability to work in a fast-paced environment
  • Assertiveness and ability to communicate effectively
  • Applied learning and ability to adapt to new situations
  • Attention to detail and analytical skills
  • Adaptability and flexibility
  • Multi-tasking and stress tolerance

What We Offer

  • Competitive merchandise discount
  • Flexible schedule
  • Opportunities for career advancement
  • Opportunity to become a brand affiliate
  • Training and development
  • A global team of people who will celebrate you for being you


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