Dental Treatment Coordinator

6 days ago

Holt, Wiltshire, United Kingdom Bupa Dental Care Full time

Treatment Coordinator Opportunity

We are seeking a skilled Treatment Coordinator to join our team at Bupa Dental Care. As a Treatment Coordinator, you will be the first point of contact for new private patients and existing patients expressing an interest in specialist treatments.

Key Responsibilities:

  • Confidently discuss treatment and fees involved
  • Deliver a high-quality service to ensure patient satisfaction and maximum contribution to practice efficiency, effectiveness, and profitability
  • Be a champion of customer satisfaction and coach team members on best practice
  • Coordinate dentist appointments throughout the treatment plan
  • Establish and maintain productive working relationships with all members of the practice team
  • Play a key role in the practice leadership team, supporting and deputising for the Practice Manager

Requirements:

  • Extensive clinical knowledge of treatments provided within a healthcare setting
  • Strong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures, and requirements
  • Previous experience of delivering an outstanding service in a customer-facing role
  • Proven strong stakeholder management skills with the ability to deal with a broad range of people
  • CQC/GDC registered, and knowledge of dental practice management systems is desirable

What We Offer:

  • A competitive starting salary and the opportunity to increase this through training and development
  • Fully funded CPD training, GDC registration, DBS, and Professional Indemnity, saving you over £500 per year
  • Established progression and development
  • Contributory pension scheme
  • Modern surgeries and dental software systems
  • Access to a full training and development platform, with access to thousands of courses at your fingertips
  • Competitive staff benefits including discounts in over 7000 retailers, discounted gym membership, and even a day off for your wedding
  • Access to a 24-hour GP through your phone, 24/7
  • Early access to your earned wages for the times you might need it
  • Earn up to £3,000 per referral in our employee referral scheme
  • Your uniform will be provided

We are an equal opportunities employer and welcome applications from all who fit the requirements of the role. If you need any reasonable adjustments as part of our recruitment process, just let us know.

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