Branch Manager

2 days ago


Manchester, United Kingdom MAN Truck & Bus UK Ltd Full time
Job Title: Branch Manager

We are seeking a highly experienced and skilled Branch Manager to lead our flagship dealership in Manchester. As a key member of our team, you will be responsible for strategically managing and developing all aspects of our MAN Branch Aftersales Business.

Key Responsibilities:
  • Develop and maintain a positive working relationship with colleagues, customers, and stakeholders while ensuring high levels of customer service awareness.
  • Promote learning for others, share ideas and information, and take pride in achieving team objectives, recognizing staff appropriately.
  • Deliver and maintain high standards that a flagship dealer should expect.
Requirements:
  • A minimum of 5 years' customer service experience in retail sales and service at a senior level.
  • Previous success with team management or supervision of at least 40 staff across several disciplines.
  • A detailed knowledge and understanding of the truck industry in terms of service, parts, and parts sales.
What We Offer:

We offer a competitive salary, plus bonus, and an attractive benefits scheme that includes perks such as private healthcare, a healthy contribution pension, and 25 days' holiday (with the opportunity to buy more).

We are committed to making sure we look after our employees and provide a supportive and dynamic work environment.


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