Account Director
1 day ago
Version 1 is a trusted technology consultancy that has been in the industry for over 25 years. With a strong presence in the UK and Ireland, we deliver world-class IT solutions that drive customer success. As we continue to grow and expand our services, we are seeking an experienced Account Director to join our UK Digital, Data and Cloud (UKDDC) commercial team.
The successful candidate will be responsible for managing and growing Version 1's relationship with a single account or portfolio of accounts. This will involve building and maintaining strong client relationships at all levels, ensuring ongoing revenue run-rate protection, identifying new business growth opportunities, and leading an account team of sales/delivery/technical professionals to meet or exceed sales targets.
Key Responsibilities:- Opportunity Management: Driving strategic business growth and profitability through effective account/sales strategies and relationship management.
- Customer Management: Managing and growing Version 1's relationship with a single account or portfolio of accounts.
- Contract Management: Ensuring the account is managed in line with contract requirements to maximise return for Version 1.
- Customer Satisfaction: Ensuring a minimum customer satisfaction score (CSAT) is maintained in line with company/account objectives.
- Developing and implementing sales strategies: Developing and implementing an account plan detailing growth strategies and activities that align with the Version 1 and customer goals and objectives.
- Building and maintaining client relationships: Building and maintaining strong relationships with clients, understanding their needs, ensuring their satisfaction with the services provided and resolving issues to maintain and strengthen customer trust.
- Leading the account sales team: Leading, managing, and coaching the sales team to ensure sales targets and KPI's are achieved.
- Meet sales targets: Meeting or exceeding sales targets (including Revenue Delivered; Net New Pipeline) and ensuring the profitability of the accounts managed in line with account P&L and company target KPI's.
- 10+ years' experience working in a similar role, leading a sales team and setting successful sales strategies within the technology industry.
- 10+ years' experience in working in a Technology Services and solutions environment with proven expertise in this area (public sector).
- Proven experience meeting sales targets as a team and individually.
- Proven experience maintaining revenue in existing accounts, generating new business within existing accounts and acquiring new logos within a sector.
- Strong leadership and communication skills, influencing customers and driving success within a sales team.
- Strong commercial and business awareness, ability to generate useful reporting metrics for the commercial team and wider business.
- Excellent base salary plus commission with no ceiling.
- An opportunity to join our new V1 Equity success Scheme.
- Strong Career Progression: Mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development review.
- Financial benefits: with remote & hybrid working options.
- A large training budget: an innovative Well Tech Scheme, Yoga, sponsored marathon and local team sports.
- Version 1 Annual Excellence Awards: & our 'Call-Out' platform where performance is called out and recognised.
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