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Academic and Operations Manager
2 months ago
Our client is a leading organisation specialising as a subcontractor and provider to clients.
This is a Full-Time, Permanent Position.
Job Role:You will be responsible for leading and motivating operational and sales teams to deliver exceptional performance by setting clear objectives and targets, monitoring, and reviewing progress and supporting them in the delivery of their targets.
- People Management: Excellent people management skills, with the driving accountability and delivering results through people managing and performance.
- Customer Relationship Management: Demonstrable experience of customer relationship management.
- Financial and Business Acumen: Good financial and business acumen with experience of managing budgets.
- Commercial Negotiation: Strong commercial negotiation skills to include contract negotiations.
- Compliance: Experience of implementing compliance that aligns with industry regulations and standards.
Key Responsibilities:
- Working to maximize efficiencies and operations in line with Key Performance and budget expectations.
- Lead the ongoing development of the business, through developing recruitment and attraction strategies in line with business needs.
- Identify and develop strategic partnerships to support delivery of client projects/requirements.
- Prepare and implement plans for new projects in line with company objectives.
- Develop and implement policies and procedures to ensure the business meets its objectives.
- Acting as a senior point of contact for clients and playing an integral role in the retention and development of existing and new business.
- Ensure compliance & contractual requirements are met (both internal and external), identify and highlight any gaps/risks and put appropriate measures in place to eliminate the same.
- Develop and control operational budgets to promote profitability and ensure the company has the resources required to meet its objectives within agreed financial parameters.
- Conducting market research relating to new client acquisition, geographic growth and competitor analysis.