Administrative Sales Coordinator

3 days ago


United Kingdom Workforce Staffing Ltd Full time

Company Overview


Workforce Staffing Ltd is a leading provider of recruitment services, committed to helping businesses like yours find the best talent.


About the Role


We are seeking an experienced Sales Administrator to join our team in Halesowen. As a key member of our sales operation, you will be responsible for executing the order process from start to finish, including after-sales support with high attention to detail.


Key Responsibilities


  • Execute the order process from beginning to end, ensuring seamless customer experience
  • Research new business development opportunities to acquire new customers
  • Manage escalated and complex complaints from customers through to successful resolution
  • Monitor and provide solutions for feedback required from e-commerce sites regarding unusual activity
  • Adhere to all internal policies and procedures
  • Perform needs analysis of existing customers to meet their future needs
  • Update internal systems and input vast amounts of data
  • Process sales orders via the Shipping department
  • Able to deal with vast amounts of data and information without being overwhelmed
  • Able to expedite issues without sacrificing quality
  • Possessive of an action orientation and proactive approach to task completion

What We Offer


As a Sales Administrator at Workforce Staffing Ltd, you can expect a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus a range of benefits, including free onsite parking and a supportive working environment.


Requirements


  • Proven experience in sales administration or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in Microsoft Office and other relevant software
  • Degree in Business Administration or a related field (desirable)


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