Healthcare Insurance Specialist
1 week ago
Job Description:
Supporting Client SuccessThe primary goal of this role is to provide exceptional support to client accounts across the People Solutions practice at Lockton. As a key member of our team, you will be responsible for developing and maintaining strong relationships with clients, managing benefit reviews and placements, and ensuring that services are coordinated and delivered effectively.
Key Responsibilities:
- Understand clients' benefit requirements and provide expert advice on insurer services, coverage, and pricing.
- Deliver day-to-day servicing to support retention and development of the business.
- Prepare risk specifications, manage scheme accounting, run census data audits, and undertake ad-hoc consulting projects.
- Ensure renewal timelines are met, market reviews are undertaken, and policies are placed in advance of renewal.
- Review service disruption/dissatisfaction and implement appropriate actions with carriers to resolve.
- Support the broader development of insurer relationships.
- Ensure compliance requirements and internal controls are fully met.
- Oversee delivery of claims and underwriting activity.
- Coordinate the use of other Lockton specialist teams where required.
Requirements:
- Proven experience in a UK large corporate benefit broking/consulting environment.
- Principal focus on healthcare and group risk insurances (ideally both).
- Exceptional client relationship skills.
- Ability to manage time effectively, focusing on priorities, targets, and deadlines.
- Good critical thinking skills and able to distil complex issues down into clear, actionable recommendations.
- Demonstrate a desire to learn, a proactive approach, and ability to research information.
Estimated Salary: £55,000 - £65,000 per annum.
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