Relief Lodge Manager

6 days ago


Warrington, Warrington, United Kingdom Churchill Estates Management Ltd Full time
Flexible Relief Lodge Manager Required

We are seeking a highly skilled and compassionate Relief Lodge Manager to join our team in North Wales, Liverpool, and Manchester. As a Relief Lodge Manager, you will play a key role in ensuring the smooth operation of our retirement developments, providing exceptional customer service and maintaining high standards of property management.

About the Role

This is an exciting opportunity for someone looking for a flexible work arrangement, with hours offered on an 'as and when required' basis. You will cover the absences of permanent Lodge Managers at our retirement developments within a reasonable travelling distance from your location.

As a Relief Lodge Manager, your responsibilities will include:

  • Managing the maintenance of properties and ensuring compliance with health and safety checks and standards
  • Providing exceptional customer service to Owners, responding to their queries and concerns in a timely and professional manner
  • Administering the office, arranging contractors as needed, and liaising with various departments and external contacts
  • Facilitating social events and supporting the sales team with customer viewings

You will be based at a central desk within the development, working independently on your own initiative while being part of a professional and award-winning team.

About You

To be successful in this role, you will need to have previous experience in property management, social housing, retail, care work, customer service, or hospitality. You should be computer literate, with experience of using Outlook, and have excellent communication and interpersonal skills.

You will also need to be able to work flexibly, with hours of work and presence on site subject to negotiation between yourself and the Area Manager when work is available.

What We Offer

We offer a competitive hourly rate of £12.36 per hour, plus mileage reimbursement and subsistence allowance when overnight stays are required. You will also receive annual holiday entitlement based on 24 days + Bank Holidays, pro-rated for hours worked, and life assurance.

If you are a motivated and organized individual with a passion for delivering exceptional customer service, we would love to hear from you. Please apply today to become part of our success story.


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